Wednesday, December 4, 2013

No Thank U.

            Staples sells a pair of scissors for $6.99 that can be used to cut red tape (among other things). My son Daniel just finished four years of college where he spent more than $140,000 trying to cut red tape. Or trying to avoid it altogether. What's wrong with this picture?
            Actually, to say he spent more than $140,000 is grossly inaccurate: he’ll be spending nearly twice that, when you take interest and late fees into account, over the next 30 years. Maybe longer.  
            Dan hates red tape—running into it, attempting to elude it, devising plans to burn it—and he hated college, too, mostly because everywhere he turned there was someone either with an unsympathetic palm out and facing up ready to collect money, or a disinterested palm out and facing front ready to say ‘No, stop, not now, no way, those are the rules, nothing I can do about it, try later, go away...’
            You would think that secretaries, advisers, administrative assistants and all other people with palms would go out of their way to help a student navigate the complex maze of college life and learning.
            You’d think...
            As much as Dan hates facing a future of exorbitant loan payments, I hate having bought into the old cliché that a diploma from a good university is necessary for a future that isn’t defined solely by a lifetime of exorbitant loan payments. Ironically, when he was in high school I used to tell him that unless he wanted to end up selling burgers at Burger King (or staples at Staples) he’d better buckle down so that he’d be accepted into a ‘name’ school. He buckled down. He was accepted to all seven 'name' colleges he applied to. He went to the University of Massachusetts, Amherst. From the stories we’ve heard, we can assume that had he gone to one of the other six colleges, the stories would have been no less infuriating.
            Here are just a few tales from the dark side of campus:
            Even the world’s most powerful power washer would never get the smell of weed out of the cinder block walls of his freshman dorm building. (Quick aside: the first time I ever got high was when I helped Dan move into his dorm—and I never smoked a day in my life.) Despite the pervasive culture of cannabis, Daniel took his school work seriously, and several times a week gathered a few other students to sit in the dorm tower’s study lounge to discuss homework and class assignments. There weren’t enough chairs the first time they did it, so Dan bought an extra one from his room and left it there so that it wouldn’t have to be dragged back and forth. At the end of the semester he received a bill for $135 because the chair was missing from his room. Dan called the school to inform one of the palm people that the chair was in the study lounge, that it still looked, felt and acted like a chair, and that even though the semester was over he’d be happy to drive up to school to drag it 35 feet back to his old room. You would think that learning that the chair was used for scholastic purposes, that it wasn’t missing, and that it remained in perfect condition would prompt the school to waive the excessive fee.
            You’d think...
            Dan spent the second semester of his junior year in Brazil as part of a Traveling Scholar study-abroad program sponsored by UMass and the U.S. Department of Education. His acceptance into the program was based on grades, essays and recommendations. At a Brazilian university his track concentrated on urban studies and environmental design. He did well. He returned to Amherst for his senior year. As the semester drew to a close, he was suddenly informed that his earned credits were not the proper kind to count toward graduation (even though the number of credits was fine). It had something to do with the course load in Brazil. No one who advised and coached him in his course selection for the program recognized this issue until it was time to prepare for graduation. You would think that since the shortfall was traceable to an exemplary school record that enabled him to be selected for an exclusive program, UMass would make it easy for him to graduate without additional red tape.
            You’d think...
            One of the oldest stories in the world is the cost of college textbooks. More than once, due to difficulties in scheduling the courses he needed to take, Dan had only a day or two to purchase the required books. By then, his only option was to buy them at the campus bookstore, where the prices are inflationary. But that’s not the worst part of it. In several cases the required book was written or edited by the professor. Conflict of interest? That particular debate will be waged for generations. (I say yes, but don’t listen to me; I’m still buzzing from my first dorm visit.) The practice is legal. Its morality is another question. You would think that deans and bursars and registrars and other university officials, who are entirely aware of the financial challenges many students face, would at least try to make it a little easier by loaning or subsidizing books or instituting programs in which students can share or borrow.
            You'd think... 
             Speaking of deans and bursars and registrars, I’ve dealt with a few myself, and it was never easy. Most seem to have more chips on their shoulders than they have shoulder space. I asked Dan about them. A young man of few words, he said to me, “They suck.”
            Dan also used few words to rail about the way professors run classes (“Like high school”), the food available on campus outside of the meal plan (“Grossly overpriced”), and the responsiveness of advisers (“Nonexistent”).
            Someone once told me that college students will soon start to become more vocal about what’s wrong with the university system in this country and begin some sort of civil disobedience to coerce schools into making changes—and that things will eventually get much better.
            You think?

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